Zenith Academy Privacy Policy

Effective Date: October 26, 2025

Zenith Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, zenithacademy.com (the "Site"), and use our online learning platform (the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, payment information, and any other information you voluntarily provide to us.
• Account Information: When you create an account, we collect your username, password, and other registration details.
• Course Enrollment Information: We collect information about the courses you enroll in, your progress, and your performance.
• Communications: We collect information about your communications with us, including emails, chat logs, and support requests.
• Usage Data: We automatically collect information about your use of the Site and Services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving the Services: To operate, maintain, and improve the Site and Services, personalize your experience, and develop new features.
• Account Management: To create and manage your account, verify your identity, and provide customer support.
• Course Delivery: To deliver course content, track your progress, and provide feedback.
• Communication: To communicate with you about your account, courses, updates, promotions, and other information.
• Marketing: To send you marketing communications about our products and services. You can opt-out of these communications at any time.
• Analytics: To analyze how users interact with the Site and Services, identify trends, and improve our offerings.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with:

• Service Providers: We share information with third-party service providers who assist us in providing the Services, such as payment processors, hosting providers, email marketing services, and analytics providers. These service providers are contractually obligated to protect your information.
• Instructors: If you enroll in a course, we may share your information with the instructor to facilitate course delivery and communication.
• Affiliates: We may share information with our affiliates for marketing and other purposes.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

4. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Security Audits: We regularly conduct security audits to identify and address vulnerabilities.
• Employee Training: We train our employees on data security best practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and update the "Effective Date" at the top of this Privacy Policy. Your continued use of the Site and Services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Zenith Academy
Privacy Department
123 Innovation Drive
Silicon Valley, CA 94040, USA
Email: [email protected]
Phone: +1 286-154-6530

This Privacy Policy is governed by the laws of the State of California, USA.

Policy drafted by: Dr. Eleanor Vance, Data Protection Officer, Zenith Academy. Reviewed and approved by: Mr. Kenji Tanaka, Legal Counsel, Zenith Academy.